FAQs
FAQ
1. Why Should I Use Hydration Products?
Hydration products are your secret weapon for conquering the trails and tracks! They keep you refreshed, prevent the dreaded dehydration blues, and boost your performance. With our Hydration Bladder (2.0L) and Collapsible Water Bottle (300ml), you get leak-proof magic and ultra-light portability. Perfect for those epic runs or spontaneous outdoor escapades!
2. How Do I Clean and Maintain My Hydration Gear?
Cleaning your hydration gear is a breeze! Just give it a warm soapy bath with a soft brush, rinse well, and let it air dry like it's sunbathing. Skip the harsh chemicals and rough scrubbing—your gear deserves gentle love. Regular TLC will keep your hydration gear in top shape and ready for action!
3. Are Your Hydration Products Leak-Proof?
Absolutely! Our hydration gear is like a superhero with a leak-proof cape. Designed to keep your gear dry and your worries at bay, our products are built to handle the wildest adventures without a drop out of place.
4. Can I Use the Hydration Bladder for Beverages Other Than Water?
While our hydration bladder is a water-loving friend, it’s okay with other non-fizzy drinks too. Just remember to give it a thorough clean after each use to avoid any funky flavors. Skip the carbonated beverages, though—they’re a bit too bubbly for our bladder!
5. Are Collapsible Water Bottles Tough Enough for Adventures?
You bet! Our collapsible water bottles are like the ultimate sidekick—lightweight yet tough. They’re built to handle outdoor adventures with ease, and they collapse down for easy packing. They’ll keep up with your wildest escapades without missing a beat!
6. What’s the Capacity of the Hydration Bladder and Collapsible Water Bottle?
Our 2.0L Hydration Bladder is perfect for those long-haul adventures, keeping you hydrated mile after mile. For shorter outings or when space is tight, our 300ml Collapsible Water Bottle is your compact hydration hero. Both are designed to match your needs, whatever the adventure!
7. Can I Return or Exchange a Hydration Product If It’s Not My Jam?
No worries! If your hydration gear isn’t quite hitting the spot, we’ve got a 30-day return policy. Just drop us a line at info@chamussyathletic.com Make sure the item is in tip-top shape, unworn, and in its original packaging. For exchanges, return the item and place a new order for your perfect match!
8. What If I Get a Defective, Damaged, or Wrong Item?
If your order has a hiccup—whether it's defective, damaged, or not what you expected—inspect it and let us know ASAP. We’ll sort it out and make things right. Reach out to us at info@chamussyathletic.com, and we’ll handle the rest!
9. How Does the Refund Process Work?
Once we receive and check out your return, we’ll give you the thumbs up or down on your refund. If approved, we’ll process it to your original payment method within 10 business days. Just a heads up—it might take a bit longer for your bank or credit card company to post it. If it’s been more than 15 days, give us a shout at info@chamussyathletic.com.
10. How Can I Reach Chamussy for More Help?
Got more questions or need a hand? We’re here to help! Drop us an email at info@chamussyathletic.com, and we’ll get back to you faster than you can say "dolphin biscuits!"